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Virtual Classroom Connection Issues


We launched Drivers Edu Virtual Experience May 4, 2020, it was great 👍🏼 however there was one major, 1st time hiccup.


Our system do not require you to download any apps you can connect from a simple email.

20% of the users had connection issues due to using chrome IOS. Each student was emailed instructions along with their course invite. The instructions provided a detailed explanations of classroom requirements and chrome settings with photo reinforcements that need to take place prior to joining into the room.

AGAIN

  1. Click this link to learn about the VIRTUAL CLASSROOM MINIMUM REQUIREMENT.

  2. Click this link to learn about CHROME AUDIO VIDEO SETTINGS.


We understand how important this course is to you and want you to have a great experience. We are closely monitoring and implementing solutions as they happen.


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Sasheen Maple
Sasheen Maple
May 05, 2020

You can’t start a class on the second day so you will have to join the one Saturday May 9,2020 or Monday May 11,2020

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Sasheen Maple
Sasheen Maple
May 05, 2020

Interesting the system don’t show any login attempts from your email address.

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Devin Stevens
Devin Stevens
May 05, 2020

I Was Not Able To Connect Yesterday For My First Class Although My Phone Meets The Requirements what Can I Do

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